Conference Programmee

Content

Introduction
Preface
Invited Talks
Workshop on Adaptive Workflow
Workshop on Data Mining in Real World Databases
Workshop on Knowledge Media for Improving Organisational Expertise
Workshop on Practical Applications of Information Filtering
Workshop on Procduct Knowledge Sharing for Integrated Enterprises
Workshop on The Lessons Learned Cycle:  Implementing a Knowledge Pump in your Organisation
Organising Committee
Program Committee
Sponsors
Contact

Introduction

The first international conference on practical aspects of knowledge management was held the 30./31. october 1996 in Basel. This was the first conference of its kind in Europe. It was organised and supported by SGAICO, the Swiss Group for Artificial Intelligence and Cognitive Science. SGAICO is part of SI, the Swiss Informatic Association, and a member of ECCAI, the European Coordinating Committee for Artificial Intelligence.

Preface

It is increasingly acknowledged that knowledge is one of the most important assets of organisations. Especially in industrialised countries with expensive but highly educated employees, products and services must be outstanding in terms of innovation, flexibility, and creativity. A prerequisite for being able to face current and future challenges is the systematic management of the knowledge assets. Although the technology for an improved management of the key success factor "knowledge" is ready to use, we can notice that organisations are widely ignorant of its availability. This situation motivated us to create and carry out PAKM '96 -- The First International Conference on Practical Aspects of Knowledge Management. Its major goal is to prove that Knowledge Management (KM) is not yet another buzzword with only a few, weak underlying ideas, but stands for a great variety of mature approaches that are only waiting to be practically used. Several of them have already been successfully applied to practical problems.

A one-day special program for decision makers gives high-level, strategic information about what KM is and how KM improves organisational structures and processes. It offers several invited talks by acknowledged experts in the field, a tutorial, short presentations about implemented KM solutions, and a special VIP Round Table Discussion Forum.

Additionally, the conference aims at bridging the gap between application experts, who will actually set up knowledge management tools in an organisation, and the technology experts, who are familiar with the technology underlying the KM tools. Thus, the conference wants to make sure that those people who will actually establish the KM technology in an organisation become fully aware of its potential and get a clear idea of what is currently possible. To this end, several workshops have been set up, each one being dedicated to a specific subarea considered relevant to KM. The workshops give a compilation of what is currently feasible, what is easy and what is still difficult, and what is out of reach. Technology experts will thus obtain more information about how to design and install effective and efficient KM at her or his organisation.

Our wish is that the conference may stimulate and foster the mutual exchange between designers and users of KM tools so that, on the one hand, KM tools become more widely used, and on the other hand, become tailored to the actual, practical needs.

Finally, we like to express our thanks. An event like this cannot take place without the help of many people. The organisation committee and the program committee, the workshop organisers and the workshop contributors all have had a time-consuming job to make the whole event happen. Our thanks go also to the invited speakers for preparing and presenting their talks. Special thanks go to the sponsors of PAKM '96: Without their financial support it could not have taken place. Our thanks also include Mrs. Annemarie Nicolet who took over many organisational tasks.
 

Michael Wolf (Chair)
Ulrich Reimer (Chair Workshops)

Invited Talks

Capitalisation of Intellectual Capital
Leif Edvinsson (Skandia, Sweden)

Leveraging the Use of Knowledge through Innovative Technologies
Michael F.Wolf (Swiss Bank Corporation, Switzerland)

Adaptive Knowledge Presentation
Wolfgang Wahlster (German Research Institute for Artificial Intelligence, Germany)

Knowledge Management is no Illusion. Practical Guidelines
Karl M. Wiig (Knowledge Research Institute, USA)

Workshop on Adaptive Workflow

Introduction
Remo Pareschi (Rank Xerox Research Centre, France)
Giorgio De Michelis (University of Milan, Italy)
Sunil Sarin (XSoft, USA)

HieraStates: Supporting Workflows which Include Schematic and Ad-Hoc Aspects
Gunnar Teege (Technical University of Munich, Germany)

Workflow Configuration Using the Object Process Model
Angela Mölders, Rainer Burkhardt, Wolfgang Fengler, Ilka Phillipow (Technical University of Ilmenau, Germany)

Conservative Adaptation of Workflow
Marc Voorhoeve, Wil van der Aalst (Eindhoven University of Technology, The Netherlands)

Reflective Agents for Adaptive Workflows
Uwe M. Borghoff, Paolo Bottoni, Piero Mussio, Remo Pareschi (Rank Xerox Research Centre, France and University of Rome, Italy)

Management of Workflow Resources to Support Runtime Adaptability and System Evolution
Yanbo Han, Jürgen Himmighöfer, Thorsten Schaaf, Dietmar Wikarski (Technical University of Berlin and Fraunhofer Institute, Germany)

Exception Handling in Petri-Net-Based Workflow Management
Gert Faustmann, Dietmar Wikarski (Fraunhofer Institute, Germany)

Simulation for Optimization vs.Role-Playing: A Case Study of a Document Authoring Process
Nathalie Glance, Stefania Castellani, Daniele S.Pagani (Rank Xerox Research Centre, France)

Modeling Adaptive Workflows in Distributed Environments
Michael Amberg (University of Bamberg, Germany)

Ariadne: A Framework to Construct Flexible Workflow Systems
Monica Divitini, Carla Simone (University of Torino, Italy)

Defining Ways-of-Working for Cooperative Work Processes
Selmin Nurcan, Cristophe Gnaho, Colette Rolland (University of Paris I, France)

Adaptive Workflow for the German Public Administration
Reiner Siebert (University of Stuttgart, Germany)

Workshop on Data Mining in Real World Databases

Data Mining Applications in Controlling and Marketing: Methods and Results
N. Bissantz, B. Küppers (Bissantz Küppers & Company, Germany), P. Mertens (FORWISS, Germany)

A Novel Data Mining Tool for ATM Networks
K.E. Burn-Thornton, D.M. Cattrall, A. Simpson (Nortel Technology Ltd., U.K.)

GUHA as a Data Mining Tool
Jan Rauch (University of Economics, Prague, Czech Republic)

A Practical View on Data Mining
Arno J. Knobbe, Eelco den Heijer, Ronan Waldron (Syllogic, Netherlands)

infoMining: A WWW based Data Mining Service
David C. Martin, Venkateswarlu Kolluri, Cheong An (IBM Almaden, USA)

Internet Usage Analysis: A Detailed Study of an Electronic Commerce Web-Site
James Mace (British Telecom Laboratories, U.K.)

Decision Trees for Credit Assessment
Cyril Way (ISoft, France)

GROBIAN -- An Engine for Rough Set Data Analysis
Ivo Düntsch (University of Ulster, U.K.), Günther Gediga, Andreas Jütting (University Osnabrück, Germany)

Re-engineering Business Processes to Facilitate Data Mining
M.D. Mulvenna, A.G. Büchner, J.G. Hughes, D.A. Bell (University of Ulster, Northern Ireland)

Towards Real-World Data Mining
Sarabjot S. Anand, Alex G. Büchner, David A. Bell, John G. Hughes (University of Ulster, Northern Ireland)

Workshop on Knowledge Media for Improving Organisational Expertise

Knowledge Media: Concepts, Technologies and Organizational Impact
Georg Geyer, Katarina Stanoevska-Slabeva (University St.Gallen, Switzerland)

Negotiating the Construction of Organisational Memory Using Hypermedia Argumentation Spaces
Simon Buckingham Shum (The Open University, U.K.)

Presentation and Representation of Implicit Knowledge in the World Wide Web
Mike Callaghan, Chris Hand (De Monfort University, U.K.)

KMi Stadium: Web-based Audio/Visual Interaction as Reusable Organisational Expertise
Marc Eisenstadt, Simon Buckingham Shum, Adam Freeman (The Open University, U.K.)

Hypermedia-based Collaboration Support
Jörg M. Haake, Jörg Geissler, Daniel Tietze, Ajit Bapat (German National Research Center for Information Technology (GMD), Germany)

Electronic Markets for Information Transfer and Reuse
Norbert Kratz, Thomas Rose (Research Institute for Applied Knowledge Processing (FAW), Germany)

Advanced Telematic Services in Banking -- Directions for Knowledge Media
Andre Geiser, Thomas Gutekunst, Achim Karduck (Swiss Bank Corporation, Switzerland)

Two Complementary Tools for the Cooperation in a Ministerial Environment
Wolfgang Prinz, Anja Syri (German National Research Center for Information Technology (GMD), Germany)

ELIAS -- First Step Towards a Quantitative Knowledge Medium for Knowledge Management in Clinical Studies
Georg Geyer, Rolf Grutter (University St.Gallen, Switzerland)

Communication Engineering -- A New Education for a New Need
Hannelore Frank (Fachhochschule Furtwangen, Germany)

Experiences and the Potential of Quantitative Knowledge Representation for Corporate Planning in Banks
Reto Wangler, Katarina Stanoevska-Slabeva (Union Bank of Switzerland and University St.Gallen, Switzerland)

Management of Information as a Basis for Knowledge Management -- Brainwork ahead of Technology
Anita M. Dürr (Gostreading-Management Consulting, Switzerland), Josef Herget (University of Konstanz, Germany)

Workshop on Practical Applications of Information Filtering

Introduction
Alan F. Smeaton (Dublin City University, Ireland), Humphrey Sorensen (University College, Cork, Ireland)

Data Processing Infrastructures for Knowledge Filtering: The TLSI Approach
Andreas Goppold (FAW Ulm, Germany)

Adaptive Filtering of Electronic Mail
Joachim Soderberg, Bernard Merialdo (Institut Eurecom, France)

Personalized Information Filtering
Albert Schappert, Jürgen Kleinhans (Siemens AG, Germany)

Information Filtering and Information Retrieval in Engineering -- The PRISE Project
Christiane Förtsch (University of Erlangen, Germany)

Personal Profiling with the INFOrmer Filtering Agent
Humphrey Sorensen, Adrian O'Riordan, Colm O'Riordan (University College, Cork, Ireland)

An Integrated System for Filtering News and Managing Distributed Data
Gianni Amati, Daniela D'Aloisi, Vittorio Giannini, Flavio Ubaldini (Fondazione Ugo Bordoni, Italy)

Filtering News and WWW Pages with the BORGES Information Filtering Tool
Alan F. Smeaton (Dublin City University, Ireland)

Automatic Attribution of ACP 127 Messages
Diana Marras, Laurent Enel (DCN Toulon CTSN/TIRN), Bernard Merialdo (Institut Eurecom, France)

Hierarchical News Filtering
Stuart Keane, Viranga Ratnaike, Ross Wilkinson (RMIT, Australia)

Application of Custom Computing Hardware to Internet News Filtering
Bernard Gunther, George Milne (University of South Australia, Australia)

Information Filtering for Personalization of Broadcast Interactive Video Applications
Y. Abiza (Centre Commun d'Etudes de Telediffusion et Telecommunications, France), A. Leger (Centre de Recherche en Informatique de Nancy, France)

Workshop on Procduct Knowledge Sharing for Integrated Enterprises

Introduction
Harold Boley (DFKI Kaiserslautern), Nicola Guarino (National Research Council, LADSEB-CNR, Italy)

Product Knowledge Sharing in Industry: STEP, PLIB, and more
Bernd G. Wenzel (EuroSTEP, Germany)

The Challenge of Capturing the Semantics of STEP Data Models Precisely
Felix J. Metzger (ETH Zurich, Switzerland)

Macromodeling: A Method for Structuring Product Knowledge Based on Ontological Principles
Klaus Wimmer, Bernhard Latocha, Michael Kuchler (Siemens ZFE, Germany)

Ontology-Based Development of Integrated Product Models
Hans Grabowski, Eike Meis (University Karlsruhe, Germany)

Modelling of Reusable Product Knowledge in Terminological Logics: A Case Study
Thorsten Liebig, Dietmar Rösner (University Magdeburg, Germany)

Models of Configuration and Diagnosis -- Problems and Perspectives
Bernd Neumann (University Hamburg, Germany)

Product Engineering and Associated Corporate Memories for CBS
Gerhard Schweizer, Marios Siormanolakis (University Karlsruhe, Germany)

Building a Corporate Memory: Experiences from Three Case Studies
Otto Kühn, Andreas Abecker (DFKI Kaiserslautern, Germany)

From Natural Language Documents to Sharable Product Knowledge
Dietmar Rösner, Björn Höfling, Knut Hartmann (University Magdeburg, Germany)

Workshop on The Lessons Learned Cycle:  Implementing a Knowledge Pump in your Organisation

Types of Lessons Learned Architectures
Gertjan van Heijst (Kenniscentrum CIBIT, The Netherlands)

Approaches to Managing the Lessons Learned Cycle
Josef Hofer-Alfeis (Siemens AG, Germany), Steffen Klabunde (Universität des Saarlandes, Germany)

Organizational Learning Using Near-miss and Accident Data from Within and Outside
Andre Spijkervet (CSC Europe and Technical University Delft, The Netherlands)

Heart Failure in the Knowledge Pump
Robert de Hoog (University of Amsterdam, The Netherlands)

Organising Committee

Rene Bach, Telscom AG, Bern, Switzerland
Jan Burse, FIDES Informatik, Zürich, Switzerland
Ernst Lebsanft, Synlogic AG, Basel, Switzerland
Ulrich Reimer, Swiss Life, Zürich, Switzerland
Holger Rietmann, CPC Europe Consumer Foods Ltd, Thayngen, Switzerland
Michael Wolf, Swiss Bank Corporation, Basel, Switzerland

Program Committee

Michael Wolf (Chair), Swiss Bank Corporation, Basel Switzerland
Ulrich Reimer (Chair Workshops), Swiss Life, Zürich, Switzerland
Jean-Paul Barthes, Université de Technologie de Compiègne, France
Mari Georges, ILOG, Paris, France
Robert de Hoog, University of Amsterdam, The Netherlands
Ernst Lebsanft, Synlogic AG, Basel, Switzerland
Peter Mertens, Universität Erlangen, Germany
Louis-François Pau, Ericsson, Sweden
Rob van der Speck, Kenniscentrum CIBIT, Utrecht, The Netherlands

Sponsors

IWI HSG, Switzerland
Swiss Bank Corporation, Switzerland
Swiss Life, Switzerland
Systor AG, Switzerland
Synlogic AG, Switzerland
UNICOM, UK
PDTAG-AM, Germany
DFKI, Germany
ILOG, France

Contact

Michael Wolf (Chair)
Swiss Bank Corporation
Aeschenplatz 6
4002 Basel
Switzerland
Phone: + 41 61 288 9885
Fax: + 41 61 288 3967
wolf.michael@ch.swissbank.com

Ulrich Reimer (Chair Workshops)
Swiss Life
Informatik-Forschungsgruppe
Postfach
8022 Zürich
Switzerland
Phone: + 41 1 711 40 61
Fax: + 41 1 711 50 07
reimer@swssai.uu.ch

Dr. René Bach
Morgenstr. 129
Technopark
3018 Bern
Switzerland
Phone: +41 31 998 41 80
Fax: +41 31 999 46 18
bach@tech.ascom.ch

Conference proceedings may be ordered from:

Mrs. Annemarie Nicolet
Schwandenholzstr. 286
8046 Zürich
Switzerland
Phone: +41-1-3712300
si@ifi.unizh.ch

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Jan Burse, Last Update 7. february 1999